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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets or participate in games through National Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules displayed on the website. By placing a bet or starting a game, you confirm that you have read and accepted the rules that apply to your activity.
1. General betting conditions
These Betting Rules apply to betting and gaming activity made through National Casino, unless different rules are clearly shown for a particular product, market, event, game or promotion. Product-specific rules form part of these general rules and may explain how a bet is accepted, calculated, settled, cancelled or resolved. If there is an apparent difference between general information and the rules displayed for a specific product, the rules for that product will generally be used, subject to the applicable Terms and Conditions and the law.
You are responsible for reading the relevant rules before placing a bet. Check the event or game, market, selection, odds or displayed price, stake, currency, potential return, start time and any other conditions shown on the betting screen. If any information appears incorrect or unclear, do not confirm the bet until you understand the details. Information on the website is provided to assist you, but you remain responsible for checking that the bet reflects your intended selection.
You must only use National Casino where online gambling is permitted for you under applicable law. You must meet the minimum legal age, satisfy any location requirements and provide accurate information when requested. National Casino may apply account, payment, identity, verification and security requirements. These checks may take place before or after a bet is placed and may affect access to products, accounts or transactions.
- You must use your own account and must not allow another person to place bets or play games through it.
- You must keep your login credentials, payment information and account access details secure.
- Betting and gaming activity must be for your own personal use and not on behalf of another person.
- You must not use the website for unlawful activity, fraud, money laundering or market manipulation.
- You must not attempt to interfere with the website, game systems, betting markets or security controls.
- National Casino may review activity, restrict access or take other action where required by law, security procedures or the applicable terms.
You should not place a bet if you are unsure whether you are eligible to participate. If your circumstances change, including your location, account status or ability to control your gambling, you should stop betting and review the available responsible gambling options.
2. Placing and accepting bets
A bet is normally submitted through the relevant betting interface after you select a market or game, enter a stake and confirm the transaction. Entering information into a bet slip, displaying a selection or pressing a submit button does not necessarily mean that a bet has been accepted. Acceptance is subject to the website recording the transaction and providing confirmation, as well as any account, balance, technical and product conditions that apply.
Before confirming a bet, check all information displayed on the confirmation screen. This may include the event or game, market, selection, odds, stake, possible return, applicable currency, event time, restrictions and special conditions. Once accepted, a bet will generally stand and cannot be amended, cancelled or withdrawn unless the applicable product rules, a legal requirement or a specific website feature allows this.
A bet may fail to be accepted where there are insufficient cleared funds, an account restriction, a connection problem, a market closure, a pricing error, a technical malfunction, an issue with event information or another reason permitted under the applicable rules. A pending transaction should not be treated as a completed bet until confirmation is available. Avoid repeatedly submitting the same bet while a transaction is pending, because more than one bet may be recorded.
Stakes, balances and betting records
Your account balance and betting history may record deposits, stakes, returns, adjustments, cancellations, void bets and other transactions. You should review these records regularly and raise any apparent discrepancy as soon as reasonably possible through the available account or support channels. Records may be corrected where a clear administrative, technical or settlement error has occurred, provided the correction is consistent with the applicable terms and law.
A bet is normally limited by the balance available in your account and any restrictions displayed for the relevant product. A displayed maximum, minimum or other limit may apply to a market, game, account or transaction, but limits can vary and should be checked before confirmation. Displayed odds, prices and available markets may change before acceptance.
Errors and unusual circumstances
If a bet is accepted or settled because of an obvious error, National Casino may review the transaction and apply the remedy permitted by the relevant rules. An obvious error may include an incorrect price, duplicated market, incorrect participant or event information, a system fault or another clear technical or administrative mistake. The permitted remedy may include correcting, cancelling or voiding the affected bet. A review may delay settlement while the available information is checked.
3. Sports, racing and event betting
For sports, racing and other real-world events, bets are settled using the official result or another result source identified by the relevant product rules. The result may be based on the governing body, official competition records, an authorised data source or another source specified for the market. The first result published is not always final if the applicable rules allow a later correction, review or change.
Check event details such as participants, venues, scheduled times, competition format and market descriptions before placing a bet. If an event is postponed, abandoned, interrupted, moved, changed or completed under unusual conditions, the outcome will be determined under the rules for that market. Some markets may remain valid after a delay or change, while others may be cancelled or declared void.
Where a market depends on a particular period, stage or method of completion, only the conditions stated for that market will be used for settlement. A market may refer to regulation time, a named participant, a specific segment, a particular result or an event being completed. Extra time, penalties, tie-breaks, countbacks, replays, disqualifications and later amendments will be treated according to the displayed market rules.
- If an event does not take place in the required form, the relevant market may be void unless its rules state otherwise.
- If a participant is withdrawn, replaced or renamed, settlement will follow the specific rules for that sport, race or market.
- If an official result is changed, settlement may be reviewed where the applicable rules permit a correction.
- If a market is offered after the relevant outcome is already known, it may be investigated and cancelled as an obvious error.
- A cash-out or similar early-settlement feature, where available, is subject to its own conditions and may not be available at all times.
- The availability of live betting, in-play markets and changing prices may depend on technical, legal and product conditions.
Where multiple selections are combined, each selection must be settled under its own market rules. A combined bet may be affected if one selection is void, cancelled or changed. The treatment of the remaining selections, including whether the bet continues, will depend on the combination rules shown for the bet.
Live or in-play betting can involve delays between an event taking place and information being displayed or a bet being accepted. Prices may change quickly, markets may close and a bet may be rejected if the relevant outcome is no longer available. You should consider these conditions before placing a live bet.
4. Casino and game betting
Casino and other games are governed by the rules displayed with the individual game. Those rules may explain the objective, available wagers, game rounds, winning combinations, feature conditions, randomness, result display and settlement process. Read the game rules before playing, particularly where a game includes bonus features, multipliers, side bets, progressive elements or different game modes.
Game outcomes are determined by the relevant game system and the rules for that game. A displayed result, completed game round or confirmed transaction will generally stand unless there is a verified technical, administrative or regulatory reason to review it. If a game is interrupted, the outcome may be recovered, completed, cancelled or otherwise resolved in accordance with the specific game rules.
You should not assume that a previous result affects the next game round. Random outcomes do not create a guaranteed pattern or entitlement to a win, and no strategy can guarantee a particular result. Stakes and possible returns should be considered before each round. Only play with money you can afford to lose and do not increase your stake to recover a previous loss.
Promotions and special features
Promotional bets, offers, free plays, tournaments and special game features may have additional terms. These terms may specify eligibility, qualifying activity, expiry, wagering conditions, game restrictions, stake rules or how a reward is settled. Read the applicable promotional terms before participating. If a promotion differs from these general rules, the specific promotional terms may apply to that promotion, subject to the main Terms and Conditions and applicable law.
A game, market or feature may not be available in every location or to every account. Availability can depend on legal requirements, product restrictions, technical conditions, account status, verification results and responsible gambling controls. Showing a game or offer on the website does not guarantee that it can be used by every player.
Interrupted games and technical issues
If your connection ends or the website becomes unavailable during a game, do not assume that the round was cancelled or that a new wager can safely be submitted. Check your account history and game records when access is restored. Where a technical issue affects a game, National Casino may investigate the relevant records and resolve the round according to the game rules and applicable terms.
5. Settlement, disputes and responsible play
Settlements are made after the information needed to determine the result becomes available and any required checks are completed. Settlement timing may vary depending on the product, event, result source, technical processing and whether a result is under review. A displayed balance, return or transaction status may be adjusted if a later review identifies a valid error or a result change permitted by the applicable rules.
If you believe a bet has been accepted, recorded or settled incorrectly, review the bet details and raise the issue through the available account or support process. Include enough information to identify the relevant transaction, such as the date, product and bet reference if one is shown. Reviews are conducted using account records, transaction data, game or event information and the applicable rules. A request for review does not automatically change the status of a bet.
National Casino may suspend or restrict betting while checking an account, event, market, game, payment or possible breach of the rules. Action may also be taken to protect players, maintain platform security, meet legal obligations or preserve the integrity of betting. Any decision will be handled in accordance with the applicable terms and requirements.
Play responsibly
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, keep track of your time and spending, and take regular breaks. Do not chase losses, borrow money to gamble or play when you are upset, tired or under the influence of alcohol or other substances.
- Use available account tools to set personal spending, deposit or activity controls where offered.
- Consider taking a break or using self-exclusion if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Contact the available support team if you need help understanding a responsible gambling option.
- Remember that you can stop playing at any time; you do not need to continue because of previous bets or losses.
These Betting Rules may be updated when products, systems, legal requirements or operating practices change. The current version published on the website applies to activity made after it takes effect, unless the applicable terms or law require another approach. Check the rules regularly and before placing a new bet. If you have questions about a particular market or game, review the information displayed for that product before participating.